Privacy Statement

This statement summarises how STEMI Global handles your personal data and information.

• CONTACT INFORMATION
  Unless otherwise stated, this privacy statement applies to all websites provided by STEMI Global s.r.o., with its seat at Vrchná 2, 040 16 Košice, Slovakia (“STEMI”). We know that it is very important to you that your personal data is handled carefully. As a med-tech company, we take the protection of your personal data very seriously and comply with the legal requirements of the EU General Data Protection Regulation (“GDPR”) when gathering, processing and using personal data via our services. STEMI is the data controller for the purposes of GDPR. You can reach us at gdpr@stemiglobal.com.
• WHAT DATA DO WE Collect AND PROCESS?
  We collect the following types of data

   

  Contact and communication data:
  Data about you that you provide as part of registering or in a contact form.

   

  Technical and usage data:
  Data that you provide when visiting our websites (e.g. log files, cookies)

   

  Comments:
  Social media
• HOW DO WE USE THE DATA WE GATHER?

   

  Technical and usage data:
  To use data analytics to improve our website, marketing, customer relationships and experiences.

   

  Identity, contact, marketing, communications data and social media:
  To send newsletters and other forms of marketing initiatives as well as direct communication and management of social media platforms.

   

  We do not sell your profile data to marketing companies.  We use the information you provide for the purpose for which you approached us.

   

  We use and analyse usage data  (website visits and figures) in order to tailor the services you use to your needs, improve our services and the user interface, offer a consistent, reliable user experience and develop new features.

   

  As data controllers, we pass on a range of personal data when processing data.  We have ensured the security of your data by concluding agreements on how data is processed.
• Recipients and Processors of Your Personal Data
  We may appoint third parties – processors – to carry out certain tasks related to processing of your personal data under a data processing agreement. We will appoint only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the GDPR and ensure the protection of your rights.

   

  This includes sending newsletters and customer surveys, operating services and maintaining hardware and software.

   

  We use the following data processors, who may receive and process your personal data on our behalf:

   

  • Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
  • WebSupport, s.r.o., Staré Grunty 12, 841 04 Bratislava, Slovakia
• YOUR RIGHTS
  You have the right to:

   

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your data. We may also require you to provide written request with your signature verified by the relevant authority.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Make complaint to a supervisory authority. You have the right to make a complaint at any time to a supervisory authority in the state of your habitual residence, place of work or place of the alleged infringement.

   

  If you wish to exercise any of the rights set out above, please email us at gdpr@stemiglobal.com.
• COOKIES
  We use cookies, including those provided by Google Analytics.

   

  We use cookies to improve the usability of our websites. Cookies are files stored on your computer by websites that you visit. Cookies store information such as your preferred language or other personal website settings. If you visit the same website again, your browser sends the stored cookie information back to the site. This enables the site to show you information that has been personalised to you. Cookies also gather statistical data about website usage and enable this to be analysed to improve the service. Users can adjust how cookies are used. Most browsers have an option that restricts the storage of cookies or completely blocks them. However, it is important to note that the usability and functionality of the website will be limited without cookies.

   

  We use Google Analytics to analyse website visits. Google Analytics is a web analysis service provided by Google Inc. (‘Google’). Google uses cookies.

   

  Consent with Cookies. Before the use cookies and similar technologies you must provide your consent with the use of cookies and similar technologies on our site. For consent to be valid, it must be informed, specific, freely given and must constitute a real indication of the individual's wishes. However, some cookies are exempt from the requirement of consent. Consent is not required if the cookie is (i) used for the sole purpose of carrying out the transmission of a communication, and (ii) strictly necessary in order for the provider of an information society service explicitly required by the user to provide that service.

   

  For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit www.allaboutcookies.org.
• APPLICATION
  Location access: Active background location tracking is implemented at the paramedic for 150 minutes after the case is sent to the hospital. This is for the purpose of recalculating the current travel time to the hospital and also as additional information for the hospital, to evaluate the time needed for the patient to arrive. After 150 minutes have elapsed since the case was sent, the function is deactivated and the position is not read.